I never used to understand the appeal of Starbucks.
Before becoming an avid coffee drinker, I couldn’t grasp why the alternative atmosphere, odd ordering system, or premium (sometimes crazy) pricing was so appealing to so many coffee loving consumers. It all seemed like a bit much.
Everything changed for me while studying at university. A lack of in-school study space and a need for caffeine suddenly made Starbucks a whole lot more appealing. As both a newfound coffee connoisseur and a marketing student, I spent a lot of time thinking about what makes Starbucks so successful and came to appreciate Starbucks on a number of levels. Here a few of the top things I feel B2B marketing professionals can learn from the phenomenal success of Starbucks:



